Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from relexa.co (the “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”. 


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 


Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]] 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 


Minors 
The Site is not intended for individuals under the age of [[INSERT AGE]] . 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@relexaco.com or by mail using the details provided below: 

relexa

All ingredients are natural, safe, healthy, positive, energised and nourishing AND full of goodness from the sea. Only essential oils are ever used in Relexa products. Products are free from these nasties: free of parabens. free of petrochemical cleanser, free of silicone, free of animal ingredients, free of sodium lauryl sulphate, free of artificial colour, free of artificial perfume. Yes! – tested on animals!! –  and they absolutely love the ORMES liquid minerals!

Allantoin

Allantoin is a botanical extract of the comfrey plant. It promotes healthy cell proliferation and wound healing. It has a moisturising effect and increases the water content of the extracellular matrix and enhances the shedding of the upper (dead and dehydrated) layer of the skin. It has a soothing and anti-irritant effect on the skin.

Aloe Vera Leaf

Aloe is beneficial for dry and cracked skin. It has healing and moisturising qualities and keeps the skin flexible. It helps to remove dead skin cells and prevents ageing of the skin. And it’s naturally high in M-state minerals.

Australian pink clay

Used for its detoxifying properties and because it assists with blood circulation and lymph drainage.

Australian Sandalwood Certified Organic Essential Oil

This ancient oil has been used for centuries in ritual and ceremony. It has anti-microbial properties. It is very expensive and luxurious. 100% certified organic.

Cetostearyl alcohol

NOT a ‘real alcohol’. An emulsifier and stabiliser which is considered safe in cosmetics. Derived from plant source like coconut oil. Not drying or dehydrating.

Dimethicone

An emollient fluid used to give a smooth feel to cosmetics and smooth and protect the skin protecting it from dryness and scaling. Only the minutest amount is used.

Frankincense Certified Organic Essential Oil:

This ancient oil is used for encouraging the growth of healthy skin cells and is an overall tonic for the skin. A real luxury and 100% Certified Organic.

Glyceryl stearate

This is an emulsifier that has been assessed by the Cosmetic Review Board as a safe ingredient in cosmetics. It is derived from vegetable oil.

Lavender Certified Organic essential oil

Used for its skin disinfecting qualities. Also is known to relieve tension and increase blood circulation. 100% Certified Organic.

Lime Certified Organic Essential Oil

A fruity, crisp, refreshing citrus oil. An astringent that appears to clear oily skin conditions. 100% certified organic.

Orbitally Rearranged Monoatomic Elements (ORMEs or ORMUS)

Under dark-field microscopy of the blood, after taking ORMEs a person’s red blood cells have been shown to become more rounded and well separated and the amount of debris in the serum decreases. There are also reports from EEG studies of increased balance between the left and right hemispheres of the brain. (Nexus Feb 2007 Vol 14 Num 2)

Mid-West Laboratories Analysis – Nebraska USA did a water/product analysis for us:

Important Trace elements are: Magnesium (12,350ppm), sodium (8,264ppm), calcium (1077 ppm), potassium 1317ppm), sulphur (597ppm), boron (17ppm), titanium (0.197ppm), zinc (0.522ppm), lithium (0.17ppm) manganese (0.393ppm) phosphorus (49) silicon (19ppm) aluminium (2.42ppm) antimony (NIL) Arsenic (NIL) Bromide (71ppm) Cadmium (NIL) Lead (NIL) Mercury (NIL) Manganese (0.393ppm) .

Minerals known to have the safe, non-toxic, ORME form are: Gold, cobalt, nickel, ruthenium, palladium, platinum, silver, osmium, iridium, rhodium.

Regular Australian Lab batch testing shows NIL traces of Mercury, Lead or Arsenic found!!!!

Organic macadamia seed oil

This native Australian nut oil we use, is sourced from the Byron Bay hinterland. It is an emolliant and has a rich, cushiony skinfeel. Its high oxidative stability are attractive for use in skincare products. Also, the molecule is small enough to actually penetrate the epidermal layer of skin. (Not just sit on the top). Featured on A CURRENT AFFAIR on Channel Nine. Hailed as the latest anti-aging ingredient.

Rosemary Antioxidant

The rosemary plant has strong anti-oxidant properties and its oil is used to both rejuvenate the skin and protect it from free radicals from causing premature ageing. Anti-oxidants are key to maintaining the skin’s youthful elasticity.

Tocopheral

This is natural vitamin E, a beneficial antioxidant which penetrates through the skin.

Tamanu Oil Certified Organic and Cold-pressed

The Tamanu Tree (nut) grows in Polynesia. Has been used traditionally for healing of minor skin conditions. It is believed to have a unique capacity for promoting the formation of new skin tissue.

Tribomechanically Activated Micronised Zeolite

A completely safe and natural micro-porous mineral from volcanic rock. Numerous clinical studies and trials concluded Zeolite as to be a major anti-oxidant, a glucose adsorbent therefore balances blood sugar, a potential adjuvant in anti-cancer therapies, a safe immunise system regulator, has anti-viral/anti-bacterial effects, and is a skin and tissue regenerator. It is extremely hydrophilic (draws moisture towards itself) so is a wonderful ingredient to use for ageing skin that needs moisture retained on its surface.

Care and IN-tention

Whenever I am working with the ORMUS elements, deep care and respect is taken for the ancient substance that it is. The creams are mixed only with the highest intentions for health and wellbeing